ALL SALES ARE FINAL. NO REFUNDS.
HER SOLUTIONS LLC DOES NOT ISSUE REFUNDS FOR MERCHANDISE DUE TO ITEMS COMING DIRECTLY FROM OUR INTERNATIONAL WAREHOUSE TO OUR USA WAREHOUSE WHICH INCLUDES INTERNATIONAL FEES ASSOCIATED WITH INVENTORY.
CANCELLED ORDERS
CUSTOMERS WHO SHOP FOR ITEMS AND CANCEL ITEMS THAT WAS PULLED FROM OUR INVENTORY SHELVES, THERE IS A RESTOCKING FEE ADDED TO YOUR ORDER.
RESTOCKING FEE: $35
EXCHANGES
HER SOLUTIONS LLC, QUALITY CHECKS ALL ITEMS SHIPPED TO OUR CUSTOMERS, HOWEVER WE WILL PROVIDE CUSTOMERS WITH THE OPTION TO EXCHANGE MERCHANDISE THAT IS DEFECTED OR MISREPRESENTED IN ERROR. THE ITEM MUST BE UNWORN AND UNUSED. ITEMS MUST BE RETURNED IN ORIGINAL CONDITION, TAGS AND PACKAGING. ONCE MERCHANDISE IS RECEIVED, WE WILL ISSUE A STORE CREDIT. YOU MAY USE THE STORE CREDIT TOWARDS THE CORRECT ITEM/SIZE OR FOR ANOTHER ITEM.
CUSTOMERS HAVE A 2 DAY GRACE PERIOD FROM DELIVERY TO REQUEST AN EXCHANGE OR SHOPPING CREDIT FOR THE MERCHANDISE.
SHIPPING
HER SOLUTIONS LLC USES USPS & UPS FOR SHIPPING. ONCE MERCHANDISE IS DROPPED OFF TO SHIPPING COMPANY, WE ARE NOT RESPONSIBLE FOR DELAYS AND LOST PACKAGES. ALL CUSTOMERS ARE PROVIDED A TRACKING NUMBER ON THEIR PACKAGES AND MUST CONTACT THE SHIPPING COMPANY FOR DAMAGED OR LOST PACKAGES.
PRIVACY POLICY
HER SOLUTIONS LLC, WILL NOT SHARE OR SELL ANY OF OUR CUSTOMER INFORMATION TO 3RD PARTY SELLERS OR COMPANIES. HER SOLUTIONS LLC WILL NOT SPAM OR MULTIPLE JUNK MAIL OUR CUSTOMERS. ALL CUSTOMERS RECIEVING PROMOTIONAL EMAILS ARE SUBSRCIBERS TO OUR EMAIL LIST.